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PDR Hail Damage Estimating & Claim Handling

Stop chasing adjusters.
Start getting approvals.

Send us your hail estimate. We write it, submit it to insurance, and track every job on a board you can see in real time.

We handle your estimates and claims, start to finish.

Submit your estimates and we handle the approval process, from estimate to claim payment.

24-hour turnaround

Accurate PDR hail estimates written and available on your board within 24 hours.

Higher approval rates

Decades in PDR means we know exactly what insurers want to see and how to get it approved.

Real-time tracking

Always know where every estimate stands on your own live tracking board.

Built on 20+ years in the collision and PDR industry
Your time back

Process more volume without hiring for it.

Hail season buries a shop in estimates and adjuster calls. We take the writing, the submissions, the follow-ups, and the payment tracking off your plate, so your team gets those hours back and your front office stays clear. Run a full season's volume without adding a single hire.

What comes off your plate
  • Writing every PDR hail estimate
  • Submitting to the insurance carrier
  • Following up with the carrier for approvals
  • Tracking each claim to payment
Your team gets the hours back.
How it works

Four steps from preliminary estimate to approved estimate.

You send it once, we carry it the rest of the way.

1

Send estimate

Send your hail estimate and photos to the ScopeDesk email.

  • Include your estimateAttach your hail estimate in PDF format.
  • Add photosZip and attach clear photos of the damage.
  • Send it our wayEmail everything to estimates@scopedeskclaims.com
  • Include the restAny customer or insurance documents that help process the claim.
2

We write & submit

ScopeDesk writes your estimate and sends it to insurance for approval.

  • Accurate PDR estimatingPrecise, line-by-line estimates using industry-leading software and real-world experience.
  • Built for insurance approvalWe follow insurer guidelines and include every detail needed for a smooth, faster review.
  • We submitYour estimate is submitted electronically to the insurance company for review.
  • You're updatedWe keep you informed every step of the way.
3

Insurance approval

The insurance company reviews and approves the estimate.

  • Under reviewYour estimate is reviewed by the insurance company.
  • We contact insuranceYour dedicated handler contacts the insurance carrier daily to push status.
  • ApprovedA copy of the approved insurance estimate becomes available to you.
  • Payment trackingWe follow the claim all the way to payment, chasing down what you're owed so you get paid.
4

Real-time tracking

Every approval lands on a personal tracking board, live.

  • Live updatesSee approvals, statuses, and updates as they happen.
  • At a glanceTrack totals, approvals, and pending reviews in real time.
  • Download approved estimatesPull your insurance-approved estimates anytime.
  • One board for everythingEvery hail job, every insurance carrier, in a single view, more on that below.
Your tracking board

One board for every hail job.

Run all your hail work through one desk. Your personal board shows every estimate, every insurance carrier, and every status in real time. Your one-stop shop for the whole season.

  • Visible to you, always. The same board we work from is the board you have access to.
  • Dollars and damage at a glance. Submitted, pending, approved, and total approved value.
  • Download approved estimates anytime. No more digging through email threads.
  • Data and analytics on every job. We track the numbers behind your work, so you can spot trends and make data-driven calls, and so we can show you exactly how we're performing for you.
My Estimates Live
Total
128
Pending
18
In review
24
Approved
86
Approved $
$973,900
CustomerEstimateStatusDamage LevelTotalUpdated
John SmithSD-28741.pdfApproved5$17,08010:17 AM
Sarah JohnsonSD-28742.pdfIn review4$12,43010:14 AM
Mike DavisSD-28743.pdfPending3$8,25010:11 AM
Emily BrownSD-28744.pdfApproved2$7,56010:08 AM
Chris WilsonSD-28745.pdfApproved4$14,90010:07 AM
Built by shop people

Two decades in collision and PDR.

We've stood where you stand: on the floor, in the office, and on hail sites.

We've spent 20+ years in collision and PDR, working as shop advisors and production managers and running hail sites, writing 10,000+ estimates in CCC and Mitchell across 16 states. ScopeDesk puts that experience to work on your claims.

We're looking for partners, not just transactions. We believe in full transparency, and we're here to genuinely help your shop run better.

20+
Years in collision & PDR
10,000+
Estimates written
16
States operated in
CCC & Mitchell
Platforms we write in

Family-owned, client-focused

You deal directly with the people doing the work, and every account gets real, senior attention.

One dedicated partner

You work with your own handler who knows your shop, keeps communication clear, and makes it easy.

We know the work

From the bay to the carrier, we know the panels, the matrixes, and how to get claims approved.

Simple, transparent pricing

Three levels of support. Built for your success.

Choose the level of support that fits your business.

ScopeAssist
Estimate Support
$80
per estimate
  • Expert PDR hail damage estimating to maximize approved repair dollars
  • Panel replacement cost analysis
  • Insurance-specific PDR matrixes for faster approvals (if applicable)
  • Estimates include panel notations, panel markups, conventional repairs, and associated R&I and blends
  • Personalized estimate tracking board tailored to you
  • Estimate claim submission to the insurance company
  • Contacting insurance for approval updates
  • Tracking of insurance payments to make sure you get paid
  • Key-matching of the approved estimate into your estimating system after approval
24-hour turnaround
Your estimate is written and available on the tracking board within 24 hours.
DeskSupport
Full Claim Management
$200
per estimate
  • Expert PDR hail damage estimating to maximize approved repair dollars
  • Panel replacement cost analysis
  • Insurance-specific PDR matrixes for faster approvals (if applicable)
  • Estimates include panel notations, panel markups, conventional repairs, and associated R&I and blends
  • Personalized estimate tracking board tailored to you
  • Estimate claim submission to the insurance company
  • Contacting insurance for approval updates
  • Tracking of insurance payments to make sure you get paid
  • Key-matching of the approved estimate into your estimating system after approval
24-hour turnaround
Your estimate is submitted to the insurance company within 24 hours.
Remote Team Member
Embedded Shop Support
Custom
call for pricing
  • Everything in DeskSupport, plus:
  • Handles whatever your shop or hail site needs: estimating, supplements, claims, and admin
  • Scales with your volume through the height of hail season
  • A dedicated point of contact who knows your shop
  • Full collision repair estimating, not just PDR
  • Recovers lost dollars on underpaid, stalled, or unfinalized claims and drives them to final payment
Built around your shop
We flex to match your workload, from a single hail site to your whole back office.
Every estimate is handled and priced as its own. Run each job as ScopeAssist, DeskSupport, or hand the whole operation to a Remote Team Member. Your call, job by job.
Running major volume? Ask about bulk pricing, call (855) 252-4603.
FAQ

Questions shops ask us.

What estimating software do you write in?
We write in CCC and Mitchell and apply insurance-specific PDR matrixes and DRP specific guidelines when needed.
Do you write supplements?
Supplement submission is handled through our Remote Team Member option, where we manage the full claim and recover dollars that get missed, supplements included.
Which insurance carriers do you work with?
We work with all insurance companies. All of them.
How fast is turnaround during hail season?
With ScopeAssist, your estimate is written and available on your tracking board within 24 hours. With DeskSupport, your estimate is submitted to the insurance company within 24 hours.
How and when am I billed?
Billing is per estimate, with no subscription. We set up the details when you come on board, and bulk volume may qualify for discounted pricing.
How do I get started?
Send your first estimate and photos to estimates@scopedeskclaims.com, or call (855) 252-4603 and we'll set you up.
Send an estimate

Send us your first estimate.

Email your estimate and photos, or fill out the form. Attach the estimate and photos before sending and we'll take it from there.

Email
estimates@scopedeskclaims.com
Phone
(855) 252-4603 · (855) CLAIM‑03
Turnaround
We guarantee a 24-hour turnaround time
New client?
Call us and we’ll get you set up

This opens your email app with the details filled in. Attach your estimate and photos before sending.